RentLedger ("we," "us," or "our") operates the RentLedger platform available at rentledger.ai (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service. By using RentLedger, you agree to the practices described in this policy.
RentLedger is operated from California, United States. This policy is written to comply with the California Online Privacy Protection Act (CalOPPA), the California Consumer Privacy Act (CCPA), and applicable federal privacy law.
1. Information We Collect
Information you provide directly:
- Email address and password (account registration)
- Full name and company name (optional profile fields)
- Property addresses, financial figures, and portfolio data you enter
- Documents you upload (lease agreements, mortgage statements, insurance policies, tax bills, inspection reports, HOA agreements)
Information collected automatically:
- Authentication session cookies (required for login)
- Basic usage logs (page visits, feature usage) for service improvement
- IP address and browser type (collected by our hosting provider)
2. How We Use Your Information
- To provide and operate the RentLedger Service
- To automatically extract financial data from documents you upload using AI
- To generate investment analysis and property alerts
- To send transactional emails (rent reminders, lease expiry alerts, account notifications)
- To respond to support requests
- To improve and develop the Service
We do not sell your personal information. We do not use your data for advertising purposes.
3. AI Processing & Document Data
Important: How your documents are processed
When you upload a document, the text content is extracted and sent to Anthropic, Inc. for AI-powered data extraction. Anthropic processes this text on their servers to identify and return structured financial data (such as rent amounts, dates, and payment figures).
Anthropic's API does not use your data to train AI models. Data sent via the API is subject to Anthropic's API Privacy Policy. You can review Anthropic's data practices at anthropic.com/privacy.
Your original documents are stored encrypted in our secure database. Only you can access your documents — RentLedger staff do not access your uploaded files.
4. Third-Party Service Providers
We share data with the following trusted third-party providers solely to operate the Service:
Payment processing. Your card details are handled directly by Stripe and are never stored on our servers.
Privacy Policy →We do not share your data with any other third parties, advertisers, or data brokers.
5. Data Storage & Security
- All data is stored on servers located in the United States
- Data is encrypted in transit using TLS/HTTPS
- Uploaded documents are stored with encryption at rest
- Access to your data is restricted to your account via row-level security — other users cannot access your data
- We do not store payment card information — all payment processing is handled by Stripe. Only your subscription status and Stripe customer ID are stored in our database.
6. Data Retention
We retain your account data and uploaded documents for as long as your account is active. If you request account deletion, we will delete your data within 30 days, except where retention is required by law. You may request deletion at any time by contacting us at privacy@rentledger.ai.
7. Your Rights Under CCPA (California Residents)
If you are a California resident, you have the following rights:
- Right to Know: You may request a copy of the personal information we have collected about you
- Right to Delete: You may request that we delete your personal information
- Right to Correct: You may request correction of inaccurate personal information
- Right to Opt Out: We do not sell personal information, so there is nothing to opt out of
- Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights
To exercise any of these rights, contact us at privacy@rentledger.ai. We will respond within 45 days as required by CCPA.
8. Cookies
We use essential cookies only — specifically, a session cookie required to keep you logged in. We do not use advertising cookies, tracking pixels, or third-party analytics cookies. See our Cookie Policy for details.
9. Children's Privacy
RentLedger is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at privacy@rentledger.ai.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service. Your continued use of RentLedger after changes become effective constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions, requests, or concerns:
RentLedger
Email: privacy@rentledger.ai
Website: rentledger.ai